Raghunath Medge

President - Mumbai Dabbawala Association


Raghunath Medge, the Founder and President of Mumbai Dabbawala Association, is known for his contribution in making sweeping changes in the Dabbawala delivery system.

With the Mumbai Dabbawala Association, over 5,000 dabbawalas have been in action for more than 125 decades, without any work stoppages. They deliver nearly 200,000 lunches every day on time. Their unique management & operational models have become subjects of management study beyond textbooks for international business schools.

Awards and Accomplishments

Awards and Accomplishments

The dabbawalas have a Six Sigma quality certificate and a global business fan club, including Prince Charles and Mr Richard Branson.

IIM Ahmedabad featured a case study on the Dabbawalas from a management and logistics perspective in 2005. 

Harvard Business School did a case study, ‘The Dabbawala System: On-Time Delivery, Every Time’, high level of service with a low-cost and simple operating system in 2010. 

Why Raghunath Medge ?

The Dabbawalas have a Six Sigma quality certificate & have thus become popular in the corporate event circuit to deliver talks on a wide variety of topics based on practice & experience. 

Raghunath, an acclaimed Hindi language speaker, has delivered talks at some of the most established & globally recognized corporates like TATA, TELCO, Kirloskar, IITs, and IIMs, HBS, ISB, AIMA, CII and several others across 16 countries.

He is a sought after speaker, coming from one of the world’s greatest entrepreneurial management successes. 

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